A user satisfaction study of the London congestion charging e-service

Zahir Irani; Uthayasankar Sivarajah; Andreea Molnar; Habin Lee

A user satisfaction study of the London congestion charging e-service

Zahir Irani, Uthayasankar Sivarajah, Andreea Molnar, Habin Lee

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - Aug 2014
Event	20th Americas Conference on Information Systems (AMCIS) 2014 - Savannah, Georgia, U.S.A. Duration: 7 Aug 2014 → 9 Aug 2014

Conference

Conference	20th Americas Conference on Information Systems (AMCIS) 2014
Period	7/08/14 → 9/08/14

Bibliographical note

Note: Abstract published in: Proceedings of the 20th Americas Conference on Information Systems (AMCIS) 2014. ISBN: 9780692253205

Organising Body: Association for Information Systems

Keywords

Business and management studies

Cite this

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title = "A user satisfaction study of the London congestion charging e-service",

keywords = "Business and management studies",

author = "Zahir Irani and Uthayasankar Sivarajah and Andreea Molnar and Habin Lee",

note = "Note: Abstract published in: Proceedings of the 20th Americas Conference on Information Systems (AMCIS) 2014. ISBN: 9780692253205 Organising Body: Association for Information Systems; 20th Americas Conference on Information Systems (AMCIS) 2014 ; Conference date: 07-08-2014 Through 09-08-2014",

year = "2014",

month = aug,

language = "English",

}

TY - CONF

T1 - A user satisfaction study of the London congestion charging e-service

AU - Irani, Zahir

AU - Sivarajah, Uthayasankar

AU - Molnar, Andreea

AU - Lee, Habin

N1 - Note: Abstract published in: Proceedings of the 20th Americas Conference on Information Systems (AMCIS) 2014. ISBN: 9780692253205 Organising Body: Association for Information Systems

PY - 2014/8

Y1 - 2014/8

KW - Business and management studies

M3 - Paper

T2 - 20th Americas Conference on Information Systems (AMCIS) 2014

Y2 - 7 August 2014 through 9 August 2014

ER -