Benchmarking the ICT service: summary for 2008

Christopher Head, Anna Hooper, Terry Madgwick, Roland Waterhouse, Les Worrall, Martin Greenwood

Research output: Book/Report › Commissioned report › peer-review

Original language	English
Place of Publication	Northampton
Publisher	Society of Information Technology Management
ISBN (Print)	9.78E+12
Publication status	Published - Jun 2009
Externally published	Yes

Name	Socitm Insight
Publisher	Society of Information Technology Management

Keywords

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title = "Benchmarking the ICT service: summary for 2008",

keywords = "Computer science and informatics",

author = "Christopher Head and Anna Hooper and Terry Madgwick and Roland Waterhouse and Les Worrall and Martin Greenwood",

year = "2009",

month = jun,

language = "English",

isbn = "9.78E+12",

series = "Socitm Insight",

publisher = "Society of Information Technology Management",

}

TY - BOOK

T1 - Benchmarking the ICT service

T2 - summary for 2008

AU - Head, Christopher

AU - Hooper, Anna

AU - Madgwick, Terry

AU - Waterhouse, Roland

AU - Worrall, Les

AU - Greenwood, Martin

PY - 2009/6

Y1 - 2009/6

KW - Computer science and informatics

UR - http://www.socitm.net/downloads/download/241/benchmarking_services_summary_for_2008

M3 - Commissioned report

SN - 9.78E+12

T3 - Socitm Insight

BT - Benchmarking the ICT service

PB - Society of Information Technology Management

CY - Northampton

ER -