Call centre services: the good, the bad, and the ugly

Avinandan Mukherjee, Neeru Malhotra

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	275-278
Journal	Journal of Services Marketing
Volume	23
Issue number	5
DOIs	https://doi.org/10.1108/jsm.2009.07523eaa.001
Publication status	E-pub ahead of print - 2020

Keywords

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