Consumer loyalty, singular, additive or interactive?

  • Robert East
  • , Philip Gendall
  • , Kathy Hammond
  • , Wendy Lomax

    Research output: Contribution to journalArticlepeer-review

    Original languageEnglish
    Pages (from-to)10-26
    JournalAustralasian Marketing Journal
    Volume13
    Issue number2
    Publication statusPublished - 2005

    Keywords

    • consumer loyalty
    • recommendation
    • search
    • retention
    • Business and management studies

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