Critical evaluation of the Kingston University 'Introduction Days'

This mixed-method case study is an evaluation of Kingston University's (KU) 'Introduction Days'. Data consisted of new starter feedback, comments from the Staff Survey, and insights from focus groups. Thematic analysis identified four themes that negatively impacted on the induction process; and in particular, on orientation events. Data show that new starters were unaware of KU‘s organisational strategy. Many found the organisational structure confusing in relation to their role and reported difficulties in getting to know colleagues. Finally, participants expressed that the new starter webpage was insufficient. Recommendations for practice are proposed.