| Original language | English |
|---|---|
| Pages (from-to) | 730-752 |
| Journal | Journal of Services Marketing |
| Volume | 17 |
| Issue number | 7 |
| DOIs | |
| Publication status | Published - 2003 |
| Externally published | Yes |
Keywords
- Business and management studies
William J. Bratton, Robert J. Bennett, Paul J.A. Robson
Research output: Contribution to journal › Article › peer-review
| Original language | English |
|---|---|
| Pages (from-to) | 730-752 |
| Journal | Journal of Services Marketing |
| Volume | 17 |
| Issue number | 7 |
| DOIs | |
| Publication status | Published - 2003 |
| Externally published | Yes |