Customer relationship management and performance, a resource-based view of Iranian internet service industry

Abbas Keramati, Hamed Mehrabi, Navid Mojir, Mohammad Mousakhani

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	103-120
Journal	International Journal of Electronic Customer Relationship Management
Volume	3
Issue number	2
Early online date	20 May 2009
DOIs	https://doi.org/10.1504/IJECRM.2009.025282
Publication status	Published - 20 May 2009

Keywords

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title = "Customer relationship management and performance, a resource-based view of Iranian internet service industry",

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AU - Keramati, Abbas

AU - Mehrabi, Hamed

AU - Mojir, Navid

AU - Mousakhani, Mohammad

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