Developing customer analytics capability in firms of different ages: examining the complementarity of outside-in and inside-out resources

Abbas Keramati, Hamed Mehrabi, Yongjian Ken Chen

    Research output: Contribution to journalArticlepeer-review

    4 Downloads (Pure)
    Original languageEnglish
    Pages (from-to)108-121
    JournalIndustrial Marketing Management
    Volume119
    Early online date25 Apr 2024
    DOIs
    Publication statusPublished - 31 May 2024

    Bibliographical note

    Note: This work was supported by the Social Sciences and Humanities Research Council of Canada [grant number: 430-2018-00085].

    Keywords

    • Business and management studies

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