Distortion in retrospective measures of word of mouth

Robert East, Mark D. Uncles, Jenni Romaniuk, Chris Hand

    Research output: Contribution to journalArticlepeer-review

    Original languageEnglish
    Pages (from-to)477-486
    JournalInternational Journal of Market Research
    Volume55
    Issue number4
    DOIs
    Publication statusPublished - 2013

    Keywords

    • Business and management studies

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