Factors associated with service delay in supermarkets and post offices

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	123-128
Journal	Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Volume	4
Publication status	Published - 1991

Keywords

@article{6d7aa83833fe4aa7adc9c9eb702404ec,

title = "Factors associated with service delay in supermarkets and post offices",

keywords = "Business and management studies",

author = "Robert East and Wendy Lomax and Gill Willson",

year = "1991",

language = "English",

volume = "4",

pages = "123--128",

journal = "Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior",

issn = "0899-8620",

publisher = "University of Nevada",

}

TY - JOUR

T1 - Factors associated with service delay in supermarkets and post offices

AU - East, Robert

AU - Lomax, Wendy

AU - Willson, Gill

PY - 1991

Y1 - 1991

KW - Business and management studies

M3 - Article

SN - 0899-8620

VL - 4

SP - 123

EP - 128

JO - Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

JF - Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

ER -