' Feeling better now ': how sharing unsatisfactory health service experiences on social media influences consumer well-being

Benedetta Crisafulli, Dahlia El-Manstrly, Jaywant Singh

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - Jun 2017
Event	Frontiers in Service Conference - New York, U.S. Duration: 22 Jun 2017 → 25 Jun 2017

Conference	Frontiers in Service Conference
Period	22/06/17 → 25/06/17

Organising Body: Frontiers in Service

Keywords

@conference{73b06e84dfb84822875847795bbbbc2f,

title = "' Feeling better now ': how sharing unsatisfactory health service experiences on social media influences consumer well-being",

keywords = "Business and management studies",

author = "Benedetta Crisafulli and Dahlia El-Manstrly and Jaywant Singh",

note = "Organising Body: Frontiers in Service; Frontiers in Service Conference ; Conference date: 22-06-2017 Through 25-06-2017",

year = "2017",

month = jun,

language = "English",

}