@article{f588d7a753ad43e1b72b72b6c1a2394c,
title = "Gaps between policy, protocols and practice: a qualitative study of the views and practice of emergency ambulance staff concerning the care of patients with non-urgent needs",
keywords = "Allied health professions and studies",
author = "Snooks, \{H. A.\} and N. Kearsley and J. Dale and M. Halter and J. Redhead and J. Foster",
year = "2005",
month = aug,
doi = "10.1136/qshc.2004.012195",
language = "English",
volume = "14",
pages = "251--257",
journal = "Quality and Safety in Health Care",
issn = "1475-3898",
publisher = "BMJ Publishing Group",
number = "4",
}