Hear nothing, do nothing: the role of word of mouth in the decision-making of older consumers

  • Robert East
  • , Mark D. Uncles
  • , Wendy Lomax

    Research output: Contribution to journalArticlepeer-review

    Original languageEnglish
    JournalJournal of Marketing Management
    Volume30
    Issue number7-8
    DOIs
    Publication statusPublished - 2014

    Keywords

    • Business and management studies

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