How platforms are transforming customer information management

Merlin Stone; Eleni Aravopoulou; Gherardo Gerardi; Emanuela Todeva; Luisa Weinzierl; Paul Laughlin; Ryan Stott

doi:10.1108/BL-08-2017-0024

How platforms are transforming customer information management

Merlin Stone
, Eleni Aravopoulou
, Gherardo Gerardi
, Emanuela Todeva
, Luisa Weinzierl
, Paul Laughlin
, Ryan Stott

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	216-235
Journal	The Bottom Line
Volume	30
Issue number	3
Early online date	13 Nov 2017
DOIs	https://doi.org/10.1108/BL-08-2017-0024
Publication status	Published - 2017

Keywords

Library and information management

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10.1108/BL-08-2017-0024

https://doi.org/10.1108/BL-08-2017-0024

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title = "How platforms are transforming customer information management",

keywords = "Library and information management",

author = "Merlin Stone and Eleni Aravopoulou and Gherardo Gerardi and Emanuela Todeva and Luisa Weinzierl and Paul Laughlin and Ryan Stott",

year = "2017",

doi = "10.1108/BL-08-2017-0024",

language = "English",

volume = "30",

pages = "216--235",

journal = "The Bottom Line",

issn = "0888-045X",

publisher = "Emerald Group Publishing Ltd.",

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TY - JOUR

T1 - How platforms are transforming customer information management

AU - Stone, Merlin

AU - Aravopoulou, Eleni

AU - Gerardi, Gherardo

AU - Todeva, Emanuela

AU - Weinzierl, Luisa

AU - Laughlin, Paul

AU - Stott, Ryan

PY - 2017

Y1 - 2017

KW - Library and information management

UR - https://research.stmarys.ac.uk/id/eprint/1734/

U2 - 10.1108/BL-08-2017-0024

DO - 10.1108/BL-08-2017-0024

M3 - Article

SN - 0888-045X

VL - 30

SP - 216

EP - 235

JO - The Bottom Line

JF - The Bottom Line

IS - 3

ER -

How platforms are transforming customer information management

Keywords

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