Impact of a novel training experience on the development of a customer service culture in a large hospital trust

Lesley-Jane Eales-Reynolds, Colin Clarke

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	483-497
Journal	International Journal of Health Care Quality Assurance
Volume	25
Issue number	6
DOIs	https://doi.org/10.1108/09526861211246449
Publication status	Published - 2012

Keywords

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