Investigating the impact of queue length on customer behaviour in the service context: an empirical study

Ehsan Khajeh; Reza Zanjirani Farahani; Alexander Hill

Investigating the impact of queue length on customer behaviour in the service context: an empirical study

Ehsan Khajeh, Reza Zanjirani Farahani, Alexander Hill

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 22 Jun 2020
Event	11th Annual Faculty Research Conference: Contemporary Issues in Business and Social Sciences - Kingston upon Thames, U.K. Duration: 22 Jun 2020 → 22 Jun 2020

Conference

Conference	11th Annual Faculty Research Conference: Contemporary Issues in Business and Social Sciences
Period	22/06/20 → 22/06/20

Bibliographical note

Organising Body: Kingston Business School: Kingston University

Keywords

Business and management studies

Cite this

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title = "Investigating the impact of queue length on customer behaviour in the service context: an empirical study",

keywords = "Business and management studies",

author = "Ehsan Khajeh and \{Zanjirani Farahani\}, Reza and Alexander Hill",

note = "Organising Body: Kingston Business School: Kingston University; 11th Annual Faculty Research Conference: Contemporary Issues in Business and Social Sciences ; Conference date: 22-06-2020 Through 22-06-2020",

year = "2020",

month = jun,

day = "22",

language = "English",

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TY - CONF

T1 - Investigating the impact of queue length on customer behaviour in the service context

T2 - 11th Annual Faculty Research Conference: Contemporary Issues in Business and Social Sciences

AU - Khajeh, Ehsan

AU - Zanjirani Farahani, Reza

AU - Hill, Alexander

N1 - Organising Body: Kingston Business School: Kingston University

PY - 2020/6/22

Y1 - 2020/6/22

KW - Business and management studies

M3 - Paper

Y2 - 22 June 2020 through 22 June 2020

ER -