Managing online service recovery at iMAGE Telecom

Benedetta Crisafulli, Jaywant Singh

Research output: Book/Report › Book › peer-review

Name	SAGE Business Cases
Publisher	Sage Publication

Keywords

@book{7ccc51fed91c4a7a84bcb0b4963d3495,

title = "Managing online service recovery at iMAGE Telecom",

keywords = "Business and management studies",

author = "Benedetta Crisafulli and Jaywant Singh",

year = "2016",

month = mar,

day = "6",

doi = "10.4135/9781473952034",

language = "English",

isbn = "9781473952034",

series = "SAGE Business Cases",

publisher = "Sage Publication",

}

TY - BOOK

T1 - Managing online service recovery at iMAGE Telecom

AU - Crisafulli, Benedetta

AU - Singh, Jaywant

PY - 2016/3/6

Y1 - 2016/3/6

KW - Business and management studies

U2 - 10.4135/9781473952034

DO - 10.4135/9781473952034

M3 - Book

SN - 9781473952034

T3 - SAGE Business Cases

BT - Managing online service recovery at iMAGE Telecom

PB - Sage Publication

CY - London, U.K.

ER -