Managing the reputation of the banking industry after the global financial crisis: implications of public anger, processing depth and retroactive memory interference for public recall of events

Rita Kottasz; Roger Bennett

doi:10.1080/13527266.2013.871322

Managing the reputation of the banking industry after the global financial crisis: implications of public anger, processing depth and retroactive memory interference for public recall of events

Rita Kottasz
, Roger Bennett

London Metropolitan University

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	284-306
Journal	Journal of Marketing Communications
Volume	22
Issue number	3
DOIs	https://doi.org/10.1080/13527266.2013.871322
Publication status	Published - 2016

Keywords

Business and management studies

Access to Document

10.1080/13527266.2013.871322

http://dx.doi.org/10.1080/13527266.2013.871322

Cite this

@article{4081fbe68b7d4f1cb2c0972b615b5efd,

title = "Managing the reputation of the banking industry after the global financial crisis: implications of public anger, processing depth and retroactive memory interference for public recall of events",

keywords = "Business and management studies",

author = "Rita Kottasz and Roger Bennett",

year = "2016",

doi = "10.1080/13527266.2013.871322",

language = "English",

volume = "22",

pages = "284--306",

journal = "Journal of Marketing Communications",

issn = "1352-7266",

publisher = "Routledge",

number = "3",

}

Managing the reputation of the banking industry after the global financial crisis: implications of public anger, processing depth and retroactive memory interference for public recall of events. / Kottasz, Rita; Bennett, Roger.
In: Journal of Marketing Communications, Vol. 22, No. 3, 2016, p. 284-306.

Research output: Contribution to journal › Article › peer-review

TY - JOUR

T1 - Managing the reputation of the banking industry after the global financial crisis

T2 - implications of public anger, processing depth and retroactive memory interference for public recall of events

AU - Kottasz, Rita

AU - Bennett, Roger

PY - 2016

Y1 - 2016

KW - Business and management studies

U2 - 10.1080/13527266.2013.871322

DO - 10.1080/13527266.2013.871322

M3 - Article

SN - 1352-7266

VL - 22

SP - 284

EP - 306

JO - Journal of Marketing Communications

JF - Journal of Marketing Communications

IS - 3

ER -