Measuring customer loyalty to product variants

Jaywant Singh, Andrew Ehrenberg, Gerald Goodhardt

    Research output: Contribution to journalArticlepeer-review

    Original languageEnglish
    Pages (from-to)513-532
    JournalInternational Journal of Market Research
    Volume50
    Issue number4
    Publication statusPublished - 2008

    Keywords

    • brand loyalty
    • Dirichlet
    • deviations
    • choice
    • rates
    • model
    • skus
    • norm
    • Business and management studies

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