Multichannel shopping: the effect of decision making style on shopper journey configuration and satisfaction

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Original language	English
Article number	102286
Journal	Journal of Retailing and Consumer Services
Volume	58
Early online date	7 Sept 2020
DOIs	https://doi.org/10.1016/j.jretconser.2020.102286
Publication status	Published - 31 Jan 2021

Keywords

@article{ed1bfdc24a6c494089424a83842ff147,

title = "Multichannel shopping: the effect of decision making style on shopper journey configuration and satisfaction",

keywords = "Business and management studies, decision making style, maximizing, multichannel shopping, shopper journey",

author = "Patricia Harris and \{Dall'Olmo Riley\}, Francesca and Chris Hand",

year = "2021",

month = jan,

day = "31",

doi = "10.1016/j.jretconser.2020.102286",

language = "English",

volume = "58",

journal = "Journal of Retailing and Consumer Services",

issn = "0969-6989",

publisher = "Elsevier Ltd",

}

TY - JOUR

T1 - Multichannel shopping

T2 - the effect of decision making style on shopper journey configuration and satisfaction

AU - Harris, Patricia

AU - Dall'Olmo Riley, Francesca

AU - Hand, Chris

PY - 2021/1/31

Y1 - 2021/1/31

KW - Business and management studies

KW - decision making style

KW - maximizing

KW - multichannel shopping

KW - shopper journey

U2 - 10.1016/j.jretconser.2020.102286

DO - 10.1016/j.jretconser.2020.102286

M3 - Article

SN - 0969-6989

VL - 58

JO - Journal of Retailing and Consumer Services

JF - Journal of Retailing and Consumer Services

M1 - 102286

ER -