Online form complexity assessment for developing assistive technologies

Tony Elliman; Arthur Money; Lorna Lines; Senaka Fernando

Online form complexity assessment for developing assistive technologies

Tony Elliman, Arthur Money, Lorna Lines, Senaka Fernando

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

The DIADEM project aims to develop assistive web-based technologies, in the form of an Expert System (ES), to improve online services access for older adults faced with cognitive decline. Both during the initial analysis and during system trials it is necessary to observe users browsing and interacting with 'complex‘ online forms. However, establishing what constitutes a 'complex‘ online form for this target user group, proved to be somewhat of a challenge. Consequently we have developed a set of Bespoke Online Form Selection (BOFS) metrics, which have been used to inform the online form selection and categorising process. BOFS has proved to be a valuable tool to identify complex online forms for use in DIADEM‘s end-user trials. This paper presents the BOFS metrics, shows how these are aligned with the target user group, and demonstrates how BOFS has been of value within the context of the DIADEM project.

Original language	English
Title of host publication	Published in the procceedings - number 167. This work was supported by the European Union [contract number 034106].
Publication status	Published - Aug 2008
Externally published	Yes

Bibliographical note

Note: Published in the procceedings - number 167.

This work was supported by the European Union [contract number 034106].

Keywords

Business and management studies

1 Paper

Online form complexity assessment for developing assistive technologies
Elliman, T., Money, A., Lines, L. & Fernando, S., Aug 2008.
Research output: Contribution to conference › Paper › peer-review

Cite this

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title = "Online form complexity assessment for developing assistive technologies",

abstract = "The DIADEM project aims to develop assistive web-based technologies, in the form of an Expert System (ES), to improve online services access for older adults faced with cognitive decline. Both during the initial analysis and during system trials it is necessary to observe users browsing and interacting with 'complex{\textquoteleft} online forms. However, establishing what constitutes a 'complex{\textquoteleft} online form for this target user group, proved to be somewhat of a challenge. Consequently we have developed a set of Bespoke Online Form Selection (BOFS) metrics, which have been used to inform the online form selection and categorising process. BOFS has proved to be a valuable tool to identify complex online forms for use in DIADEM{\textquoteleft}s end-user trials. This paper presents the BOFS metrics, shows how these are aligned with the target user group, and demonstrates how BOFS has been of value within the context of the DIADEM project.",

keywords = "Business and management studies",

author = "Tony Elliman and Arthur Money and Lorna Lines and Senaka Fernando",

note = "Note: Published in the procceedings - number 167. This work was supported by the European Union [contract number 034106].",

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AU - Elliman, Tony

AU - Money, Arthur

AU - Lines, Lorna

AU - Fernando, Senaka

N1 - Note: Published in the procceedings - number 167. This work was supported by the European Union [contract number 034106].

PY - 2008/8

Y1 - 2008/8

N2 - The DIADEM project aims to develop assistive web-based technologies, in the form of an Expert System (ES), to improve online services access for older adults faced with cognitive decline. Both during the initial analysis and during system trials it is necessary to observe users browsing and interacting with 'complex‘ online forms. However, establishing what constitutes a 'complex‘ online form for this target user group, proved to be somewhat of a challenge. Consequently we have developed a set of Bespoke Online Form Selection (BOFS) metrics, which have been used to inform the online form selection and categorising process. BOFS has proved to be a valuable tool to identify complex online forms for use in DIADEM‘s end-user trials. This paper presents the BOFS metrics, shows how these are aligned with the target user group, and demonstrates how BOFS has been of value within the context of the DIADEM project.

AB - The DIADEM project aims to develop assistive web-based technologies, in the form of an Expert System (ES), to improve online services access for older adults faced with cognitive decline. Both during the initial analysis and during system trials it is necessary to observe users browsing and interacting with 'complex‘ online forms. However, establishing what constitutes a 'complex‘ online form for this target user group, proved to be somewhat of a challenge. Consequently we have developed a set of Bespoke Online Form Selection (BOFS) metrics, which have been used to inform the online form selection and categorising process. BOFS has proved to be a valuable tool to identify complex online forms for use in DIADEM‘s end-user trials. This paper presents the BOFS metrics, shows how these are aligned with the target user group, and demonstrates how BOFS has been of value within the context of the DIADEM project.

KW - Business and management studies

M3 - Conference contribution

BT - Published in the procceedings - number 167. This work was supported by the European Union [contract number 034106].

ER -

Online form complexity assessment for developing assistive technologies

Abstract

Bibliographical note

Keywords

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Research output

Online form complexity assessment for developing assistive technologies

Cite this