Reasons for switching service providers

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	164-170
Journal	Australasian Marketing Journal
Volume	20
Issue number	2
DOIs	https://doi.org/10.1016/j.ausmj.2011.12.001
Publication status	Published - May 2012

Keywords

@article{cbf86820194a438e950fe76f8973d2ce,

title = "Reasons for switching service providers",

keywords = "Business and management studies",

author = "Robert East and Ursula Grandcolas and \{Dall'Olmo Riley\}, Francesca and Wendy Lomax",

year = "2012",

month = may,

doi = "10.1016/j.ausmj.2011.12.001",

language = "English",

volume = "20",

pages = "164--170",

journal = "Australasian Marketing Journal",

issn = "1441-3582",

publisher = "SAGE Publications Ltd",

number = "2",

}

TY - JOUR

T1 - Reasons for switching service providers

AU - East, Robert

AU - Grandcolas, Ursula

AU - Dall'Olmo Riley, Francesca

AU - Lomax, Wendy

PY - 2012/5

Y1 - 2012/5

KW - Business and management studies

U2 - 10.1016/j.ausmj.2011.12.001

DO - 10.1016/j.ausmj.2011.12.001

M3 - Article

SN - 1441-3582

VL - 20

SP - 164

EP - 170

JO - Australasian Marketing Journal

JF - Australasian Marketing Journal

IS - 2

ER -