@article{af953c6c0e574f748b2f6141f480d384,
title = "Relationship building in small firms: the development of a model",
keywords = "first line manager, interpersonal effectiveness, leadership, owner manager, relationship building, small firms, Business and management studies",
author = "Elizabeth Chell and Paul Tracey",
year = "2005",
month = may,
doi = "10.1177/0018726705055964",
language = "English",
volume = "58",
pages = "577--616",
journal = "Human Relations",
issn = "0018-7267",
publisher = "SAGE Publications Ltd",
number = "5",
}