Retrieving corporate reputation following a crisis: the impact of online communications and affective displays on consumers

Benedetta Crisafulli; Jaywant Singh; La Toya Quamina; Melanie Xue

Retrieving corporate reputation following a crisis: the impact of online communications and affective displays on consumers

Benedetta Crisafulli
, Jaywant Singh
, La Toya Quamina
, Melanie Xue

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 3 Sept 2018
Event	The 4th International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR2018) - Calabria, Italy Duration: 2 Sept 2018 → 3 Sept 2018

Conference

Conference	The 4th International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR2018)
Period	2/09/18 → 3/09/18

Bibliographical note

Note: Paper was winner of 'Best Paper Award'.

Organising Body: COBIIR, Middlesex University, University of Calabria

Keywords

Business and management studies

Cite this

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title = "Retrieving corporate reputation following a crisis: the impact of online communications and affective displays on consumers",

keywords = "Business and management studies",

author = "Benedetta Crisafulli and Jaywant Singh and Quamina, \{La Toya\} and Melanie Xue",

note = "Note: Paper was winner of 'Best Paper Award'. Organising Body: COBIIR, Middlesex University, University of Calabria; The 4th International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR2018) ; Conference date: 02-09-2018 Through 03-09-2018",

year = "2018",

month = sep,

day = "3",

language = "English",

}

Retrieving corporate reputation following a crisis: the impact of online communications and affective displays on consumers. / Crisafulli, Benedetta; Singh, Jaywant; Quamina, La Toya et al.
2018. Paper presented at The 4th International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR2018).

Research output: Contribution to conference › Paper › peer-review

TY - CONF

T1 - Retrieving corporate reputation following a crisis

T2 - The 4th International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR2018)

AU - Crisafulli, Benedetta

AU - Singh, Jaywant

AU - Quamina, La Toya

AU - Xue, Melanie

N1 - Note: Paper was winner of 'Best Paper Award'. Organising Body: COBIIR, Middlesex University, University of Calabria

PY - 2018/9/3

Y1 - 2018/9/3

KW - Business and management studies

M3 - Paper

Y2 - 2 September 2018 through 3 September 2018

ER -