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Security and privacy perspectives of people living in shared home environments

  • University of Kent

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Security and privacy (S&P) perspectives of people in a multi-user home are a growing area of research, with many researchers reflecting on the complicated power imbalance and challenging access control issues of the devices involved. However, these studies primarily focused on the multi-user scenarios in traditional family home settings, leaving other types of multi-user home environments, such as homes shared by co-habitants without a familial relationship, under-studied. This paper closes this research gap via quantitative and qualitative analysis of results from an online survey and qualitative content analysis of sampled online posts on Reddit. The study explores the complex roles of shared home users, which depend on various factors unique to the shared home environment, e.g., who owns what home devices, how home devices are used by multiple users, and more complicated relationships between the landlord and people in the shared home and among co-habitants. Half (50.7%) of our survey participants thought that devices in a shared home are less secure than in a traditional family home. This perception was found statistically significantly associated with factors such as the fear of devices being tampered with in their absence and (lack of) trust in other co-habitants and their visitors. We observed cyber-physical threats being a prominent topic discussed in Reddit posts. Our study revealed new user types and user relationships in a multi-user environment such as ExternalPrimary-InternalPrimary while analysing the landlord and shared home resident relationship with regard to shared home device use. Based on the results of the online survey and the Reddit data, we propose a threat actor model for shared home environments, which has a focus on possible malicious behaviours of current and past co-habitants of a shared home, as a special type of insider threat in a home environment. We also recommend further research to understand the complex roles co-habitants can play in navigating and adapting to a shared home environment's security and privacy landscape.

Original languageEnglish
Title of host publicationProceedings of the ACM on Human-Computer Interaction
EditorsJeff Nichols
Place of PublicationNew York, U.S.
PublisherAssociation for Computing Machinery
Number of pages39
Volume8
EditionCSCW2
DOIs
Publication statusPublished - 8 Nov 2024
Externally publishedYes
Event27th ACM Conference on Computer-Supported Cooperative Work and Social Computing - Costa Rica Convention Center, San José, Costa Rica
Duration: 9 Nov 202413 Nov 2024
https://cscw.acm.org/2024/

Publication series

NameProceedings of the ACM on Human-Computer Interaction
PublisherAssociation for Computing Machinery
ISSN (Electronic)2573-0142

Conference

Conference27th ACM Conference on Computer-Supported Cooperative Work and Social Computing
Abbreviated titleCSCW'24
Country/TerritoryCosta Rica
CitySan José
Period9/11/2413/11/24
Internet address

Keywords

  • bystander
  • contextual analysis
  • demographic analysis
  • empirical study
  • multi-user
  • online social network
  • privacy
  • rental home security
  • security
  • shared home
  • smart device
  • smart home
  • survey
  • threat model
  • user behaviour
  • user perspectives

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