@article{70648c8da1ed4e01bee4f98ba9df6e1f,
title = "The application of SERVQUAL to business schools in an emerging market: the case of Tanzania",
keywords = "Business and management studies",
author = "Esther-R. Mbise and Tuninga, \{Ronald S. J.\}",
year = "2013",
month = may,
day = "23",
doi = "10.1080/15475778.2013.782238",
language = "English",
volume = "18",
pages = "101--124",
journal = "Journal of Transnational Management",
issn = "1547-5778",
publisher = "Taylor and Francis Ltd.",
number = "2",
}