The application of SERVQUAL to business schools in an emerging market: the case of Tanzania

Esther-R. Mbise, Ronald S. J. Tuninga

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)101-124
JournalJournal of Transnational Management
Volume18
Issue number2
DOIs
Publication statusPublished - 23 May 2013
Externally publishedYes

Keywords

  • Business and management studies

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