The UK consumer direct industry: a role model for relationship management?

Merlin Stone, Bryan Foss, Liz Machtynger

Research output: Contribution to journal › Article › peer-review

Keywords

@article{06691d2051e54630a1fd3c1a85de05ae,

title = "The UK consumer direct industry: a role model for relationship management?",

keywords = "Business and management studies",

author = "Merlin Stone and Bryan Foss and Liz Machtynger",

year = "1997",

month = jun,

day = "1",

doi = "10.1016/S0024-6301(97)90246-6",

language = "English",

volume = "30",

pages = "353--363",

journal = "Long Range Planning",

issn = "0024-6301",

publisher = "Elsevier Ltd",

number = "3",

}

TY - JOUR

T1 - The UK consumer direct industry

T2 - a role model for relationship management?

AU - Stone, Merlin

AU - Foss, Bryan

AU - Machtynger, Liz

PY - 1997/6/1

Y1 - 1997/6/1

KW - Business and management studies

U2 - 10.1016/S0024-6301(97)90246-6

DO - 10.1016/S0024-6301(97)90246-6

M3 - Article

SN - 0024-6301

VL - 30

SP - 353

EP - 363

JO - Long Range Planning

JF - Long Range Planning

IS - 3

ER -