TQM implementation: an empirical examination and proposed generic model

  • A Ghobadian
  • , D. Gallear

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)343-359
JournalOmega
Volume29
Issue number4
DOIs
Publication statusPublished - Aug 2001
Externally publishedYes

Keywords

  • total quality management
  • implementation process
  • organisational change
  • non-prescriptive model
  • Business and management studies

Cite this