@article{a49000e473f14f2088cca63a19882e27,
title = "TQM in higher education institutions: the case of HSJ",
keywords = "Business and management studies",
author = "Charalampos Platis and Evangelia Fragouli",
year = "2019",
month = aug,
day = "7",
doi = "10.24052/IJHEM/V06N01/ART-3",
language = "English",
volume = "6",
pages = "21--46",
journal = "International Journal of Higher Education Management",
issn = "2059-660X",
publisher = "International Journal of Higher Education Management",
number = "1",
}