Waiting in multi-stage services: an exploration across service industries

Dennis G. Von Bergh, Paul W.T. Ghijsen, Cees J. Gelderman, Ronald S.J. Tuninga

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	187-207
Journal	International Journal of Business and Globalisation
Volume	14
Issue number	2
DOIs	https://doi.org/10.1504/IJBG.2015.067435
Publication status	Published - Feb 2015
Externally published	Yes

Keywords

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title = "Waiting in multi-stage services: an exploration across service industries",

keywords = "Business and management studies",

author = "\{Von Bergh\}, \{Dennis G.\} and Ghijsen, \{Paul W.T.\} and Gelderman, \{Cees J.\} and Tuninga, \{Ronald S.J.\}",

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T2 - an exploration across service industries

AU - Von Bergh, Dennis G.

AU - Ghijsen, Paul W.T.

AU - Gelderman, Cees J.

AU - Tuninga, Ronald S.J.

PY - 2015/2

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EP - 207

JO - International Journal of Business and Globalisation

JF - International Journal of Business and Globalisation

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