When waiting time requires manager attention: a field study in the restaurant industry

Dennis Von Bergh; Paul Ghijsen; Kees Gelderman; Ron Tuninga

When waiting time requires manager attention: a field study in the restaurant industry

Dennis Von Bergh, Paul Ghijsen, Kees Gelderman, Ron Tuninga

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 6 Jun 2014
Externally published	Yes
Event	43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions - Valencia, Spain Duration: 3 Jun 2014 → 6 Jun 2014

Conference

Conference	43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions
Period	3/06/14 → 6/06/14

Bibliographical note

Organising Body: European Marketing Academy

Keywords

Business and management studies

Cite this

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title = "When waiting time requires manager attention: a field study in the restaurant industry",

keywords = "Business and management studies",

author = "\{Von Bergh\}, Dennis and Paul Ghijsen and Kees Gelderman and Ron Tuninga",

note = "Organising Body: European Marketing Academy; 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts \& Interactions ; Conference date: 03-06-2014 Through 06-06-2014",

year = "2014",

month = jun,

day = "6",

language = "English",

}

TY - CONF

T1 - When waiting time requires manager attention

T2 - 43rd European Marketing Academy (EMAC) Annual Conference: Paradigm Shifts & Interactions

AU - Von Bergh, Dennis

AU - Ghijsen, Paul

AU - Gelderman, Kees

AU - Tuninga, Ron

N1 - Organising Body: European Marketing Academy

PY - 2014/6/6

Y1 - 2014/6/6

KW - Business and management studies

M3 - Paper

Y2 - 3 June 2014 through 6 June 2014

ER -